Consumer Information

Complaint Resolution
Consumer Rights
Inpatient Hospitalization
Provider Directory
Consumer Training

Brochures

GCBH Mental Health Benefit Brochure
GCBH Mental Health Service Benefit Handbook

Quality Review Team

The QRT reviews the performance of contracts and the Region through the collection of information from consumers, family members, advocates, service providers, underserved communities, and other stakeholders through interviews (personal, admission, discharge, etc.); questionnaires; phone surveys; community "speak outs"; site visits to mental health providers; and, review of relevant records and documentation.

Mental health system issues are the main focus of the Team. If a consumer has an individual problem or complaint, the Team can assist in contacting the Ombuds Service.

WRAP

Build Your Own WRAP® is a web-based, personal recovery tool based on the Wellness Recovery Action Plan developed by Mary Ellen Copeland and Mental Health Recovery Advocates.

The WRAP software application allows you to create a plan for handling your symptoms and responding to triggers. It provides step-by-step instructions, suggestions, and examples to assist you in the creation of your personalized WRAP. Your WRAP is a living document that can be saved, updated, and changed as situations in your life change.

Build Your Own WRAP